Hotmail is one of the oldest free Web-based email services. Unfortunately, its age and its popularity can make it a target for hackers and other online troublemakers. If your Hotmail account is hijacked, the hacker may change your password to keep you from logging back in to the account. Fortunately, Microsoft gives users the opportunity to prove that a hijacked account is really theirs so that changed passwords and stolen accounts can be recovered by their rightful owners.
Instructions
o 1
Attempt to log in to your Hotmail account. If you receive a message saying that your username or password is incorrect, click the "Forgot Your Password?" link under the password field. A page will load giving you three options for resetting your password.
o 2
Click the "I Think Someone Else Is Using My Windows Live ID" option on the password reset page. Click the "Reset Your Password" link in the instructions that appear.
o 3
Enter your Hotmail account address in the "Windows Live ID" field and type the characters that appear in the captcha image in the "Characters" field. Click "Next" to continue the password reset process.
o 4
Select an option for resetting your password when prompted. If you have a secondary email account included with your Hotmail account, clicking "Email Me a Reset Link" will send a link to that account which lets you reset your password. Clicking "Security Question" prompts you with the security question you set up previously, allowing you to reset your password after answering correctly. If neither of these options works for you, click "Customer Support" to contact Hotmail customer support and have your password reset. Click "Next" after selecting an option.
o 5
Enter a new password when you receive access to the password reset screen. Hotmail recommends that you create a strong password with a combination of letters, numbers, symbols and varying capitalization to make it more difficult for would-be hijackers to guess it.
o 6
Run a thorough antivirus and spyware search on your computer to make sure that you don't have a key logger or other password-theft software installed on your PC. Such software could allow a hacker to gain access to your account again after the password has been reset.
Tips & Warnings
· If you aren't able to reset your password using the standard password reset feature, Windows Live has an account recovery service that may be able to help. You must provide the address for the account you're attempting to recover as well as another address where you can be contacted to submit a request to the service. You can find the service by typing "https://security.live.com/acsr.aspx" without the quotes into your Web browser and pressing "Enter" or clicking the "Go" button.
Hotmail Password recovery – If someone hacked your account and you are in a fix condition that what to do what not to do so simply call Hotmail Support Care Center 0800-404-9205 (UK) and your Hotmail Account will work like a Ferrari .
0 comments:
Post a Comment