To completely uninstall and then reinstall Skype for Windows desktop
- Close Skype and see that Skype is no longer running.
- On Vista or Windows 7: Click Start, type run and press Enter.
On XP: Click Start and then Run... - Type %appdata%\skype and click OK.
- Copy the Pictures folder and the folder with your Skype Name to another location, such as your desktop.
- Uninstall Skype.
- On Vista or Windows 7: Click Start, type run and press Enter.
On XP: Click Start and then Run... - Type appwiz.cpl and click OK.
- Right-click Skype in the list that appears and select Remove or Uninstall.
- Delete the Skype application folder:
- On Vista and Windows 7: Click Start, type run and press Enter.
On XP: Click Start and then Run... - Type %appdata% and click OK.
- Delete the Skype folder.
- Make sure that the Skype program folder has been deleted:
- Go to C:\Program Files.
- Delete the Skype folder and the SkypePM folder (if present).
- Delete any Skype entries from the Registry:
- On Vista and Windows 7: Click Start, type run and press Enter.
On XP: Click Start and then Run... - Type regedit and click OK.
- In the Edit menu, click Find.
- Search for the keyword Skype.
- Use right-click to delete all the search results (there can be up to 50).
- Download and install the latest version of S Skype.
- Restore your personal information if you saved it:
- Make sure Skype is not running.To close Skype from the taskbar, right-click the Skype status icon and select Quit.
- On Vista and Windows 7: Click Start, type run and press Enter.
On XP: Click Start and then Run... - Type %appdata%\skype and click OK.
- Copy the two folders you previously saved into this folder.
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